Counselling services for the public
Individual well-being
Every person has their own unique situation that requires careful exploration. We offer prevention, early intervention and treatment options for all life stages including support with topics such as:
- stress.
- anxiety.
- depression.
- grief.
- substance use.
- behavioural health.
- nutrition.
Relationships
Seeking relationship counselling is a sign of strength – and a step toward creating healthy, connected and fulfilling relationships. Our counselling services offer prevention, early intervention and treatment for various couple and family relationship concerns.
Parenting
Parenting is one of the greatest joys in life but also one of the greatest challenges. We offer preventative education and supportive intervention for parenting concerns suitable for all developmental stages and every family structure or style.
Career and workplace
When you feel empowered, creating a fulfilling career and work life is within your reach. We offer counselling on the full spectrum of workplace and career matters for all stages and concerns – from setting career goals to retirement planning to managing workplace stress and conflict.
Financial
Gain a better perspective on your financial situation in a safe and supportive environment with prevention, early intervention, assessment and education. Learn how to develop and use a budget, get feedback on your financial health and identify the steps to mastering your use of money, no matter your financial situation.
Legal
Legal counselling provides access to legal information, such as reviewing the process of filing for legal separation or divorce, understanding one’s rights as a custodial or non-custodial parent or viewing samples of forms required for certain court proceedings. Legal counselling does not include legal representation or advice tailored to an individual’s unique situation.
How much does a counselling session cost?
Our fee for a one-hour counselling session is $130, plus applicable taxes.
What forms of payment do you accept?
We accept Visa, Mastercard and American Express payments through our online booking system. Payment is taken at time of booking your session.
Will I receive a receipt for my session fees?
After your payment is processed, confirmation of payment will be sent to you by email from Manitoba Blue Cross. You will receive a valid receipt for insurance purposes after you have attended your counselling session.
Does Manitoba Health cover the cost of the counselling?
Manitoba Health does not cover the cost of the counselling.
Can I claim my session fee under my group or personal health benefits plan?
Counselling services may be claimable under your group or personal health benefits plan. We recommend that you check with your benefits provider before booking a session to ensure that the selected counsellor will qualify under your plan.
What is your cancellation policy?
If you need to cancel or reschedule your counselling session, we require 24 hours notice. Cancellations with less than 24 hours notice are subject to the full fee for the session.
How long is each counselling session?
A session is one hour.
How will I meet with my counsellor?
We offer virtual counselling sessions through online video. Your counsellor will send a private link to the email address you provide when booking your session.
Do you offer evening or weekend sessions?
We provide a range of flexible evening or weekend sessions to suit your needs. Each counsellor maintains their own schedule and offers a variety of daytime, evening and weekend availability.
How many sessions will I need or how often should I attend counselling?
You are not required to attend a specific number of sessions or commit to a particular frequency. You and your counsellor will create a plan that feels managable for you and takes into consideration your availability, financial situation and other factors.
What can I expect during my first session?
Your first session typically starts with you reviewing a consent document, which takes less than five minutes. Next, you'll spend time exploring what has brought you to counselling and asking your counsellor any questions you may have.
During the session, your counsellor will ask questions to guide you or clarify information. This could include your reasons for coming to counselling, what you have tried in the past and what your hopes and goals might be for working together.
Is counselling confidential?
Yes, attending counselling is completely confidential. Your counsellor will review important policies like confidentiality during your first appointment.
How do I select the most suitable counsellor?
When using our online booking system, choose a counselling type that best describes the concern that brings you to counselling. Our counsellors are listed according to their areas of specialization, so you will only see those available counsellors who work in that chosen area. You may see the counsellor's name in more than one area, as most of our counsellors have more than one specialization.
You will also be able to view the counsellors' professional designations. This can help you choose if you need to see a counsellor with a specific designation to have the service qualify under your health benefits plan. Our counsellors' backgrounds include social work, marriage and family therapy, psychiatric nursing, psychotherapy and more.
When is a good time to start counselling?
Any time is a good time to start counselling! Many clients report that they wish they had attended counselling sooner so that they could have seen improvement in their quality of life much earlier.
If you are in crisis, in need of immediate assistance or experiencing thoughts of suicide, call or text the Suicide Crisis Helpline at 988 (toll free, 24/7).